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Technical Manager

As we continue to build out our ever-growing management tier, we're looking for an exemplary Technical Manager to join us in a full time role.

Position summary

Netwise is looking to add to its growing management team as it continues to evolve and develop into one of the UK’s leading data centre operators.

We require a driven, highly motivated Technical Manager to take managerial lead and responsibility across all areas of our internal systems, infrastructure, and client-facing support operations.

This will be a dynamic role, with involvement across many aspects of service delivery, both customer-facing and internal. As a small and energetic team, we’re looking for someone who can turn their hand to any task, enjoying the added responsibilities involved in running a growing technology business.

Managerial responsibilities

  • In charge of client-facing technical support, and head liaison for out-of-hours support team (including handover / hand-back)
  • In charge of the ongoing operation of internal systems and infrastructure, working in conjunction with our Facilities Manager

Main duties and responsibilities

  • Provisioning/de-provisioning of new client deployments
    • Network and connectivity configuration at the access layer
    • Provision of rack space and power usage in-line with capacity plans
  • Development of internal systems including infrastructure monitoring, management, documentation and processes
  • Management of Specialist Hosting services
  • Organisation of scheduled maintenance windows in conjunction with the Facilities Manager and our Core Network Team
  • Point of contact for overnight staff including the management of handover/hand-back
  • Incident or outage investigation, remedy and analysis
  • Periodic audits of infrastructure
    • Stock replenishment
    • Monitoring of best practices i.e. blanking, labelling, cable management
  • System and network design for both internal and customer requirements
  • Pre-sales technical consultation
  • Management and reaction to customer support queries

Official title

Technical Manager

Department

Management

Reporting to

Managing Director

Consulting with

All levels of management

Salary

Highly competitive, annual pay rise, excellent perks and benefits plus generous holiday

Location(s)

Netwise London Central data centre
SE16 4AW

Netwise second data centre
TBC

Term of employment

Three-month probation followed by full time employment

Sales Manager

As we continue to build out our ever-growing management tier, we're looking for an exemplary Sales Manager to join us in a full time role.

Position summary

Netwise is looking to add to its growing management team as it continues to evolve and develop into one of the UK’s leading data centre operators.

We require a driven, highly motivated Sales Manager to take managerial lead and responsibility across all areas of our sales function, including the sourcing of new business, nurturing inbound enquiries, and managing existing accounts.

This will be a dynamic role, with involvement across many aspects of service delivery, both customer-facing and internal. As a small and energetic team, we’re looking for someone who can turn their hand to any task, enjoying the added responsibilities involved in running a growing technology business.

Managerial responsibilities

  • Development of sales strategies in keeping with growth targets and objectives
  • In charge of the sales process, including unique, newly sourced business and inbound enquiries
  • In charge of account management for existing contracts

Main duties and responsibilities

  • Sourcing new business
    • Controlling budget for spend as part of a defined lead sourcing process
  • Developing a new business sales pipeline in line with sales targets
  • Nurturing inbound enquiries from our various contact channels
  • Effective commercial management of existing client accounts
  • Development of sales and marketing strategies with management and directors, including support for;
    • SEO and PPC
    • Advertising and advertorial content
    • Events; planning and attendance
    • Press releases and public relations
  • Implementation of innovative new sales strategies in line with company growth targets and objectives

Official title

Sales Manager

Department

Management

Reporting to

Managing Director

Consulting with

All levels of management

Salary

Highly competitive, annual pay rise, excellent perks and benefits plus generous holiday

Highly competitive performance-driven commission structure

Location(s)

Netwise London Central data centre
SE16 4AW

Netwise second data centre
TBC

Term of employment

Three-month probation followed by full time employment

Interested?

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My role at Netwise has been the most rewarding position I've held throughout my career, without question. It's fantastic to be part of an agile, close-knit team that really make a difference to our customers, and make real decisions that impact the growth and direction of the company.
Alex, Facilities Manager at Netwise
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